Below is the online version of the Exhibitor Service Manual (ESM). You will find the Show information in an easy-to-navigate, alphabetized format. This is also searchable by key word. The Manual is also provided in PDF format for download and all order forms are provided in PDF's for download and online when available. If you have any questions, please contact SIA’s Trade Show Department at 703.556.9020.
Advance Freight
Early shipments consigned to the Advance Freight Warehouse must be received no later than Friday, January 16, 2009. Please take advantage of this opportunity to cut down on set-up expenses and time.
SEND ADVANCED FREIGHT TO:
(Exhibiting Company Name and Booth Number)
SIA.09 c/o GES Exhibition Services
7000 Lindell Rd
Las Vegas, NV 89118
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Airline Deals
SIA recommends that you book your airline reservations as early as possible in order to get the best fare and most options for your travel. If you need assistance with booking your travel, please call WorldTek Travel at 800.257.8343.
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Audio Visual Services
AV for meetings and/or exhibit booths must be supplied by the Mandalay Bay Convention Center (MBCC). Orders can be placed online at mandalayorders.com.
If you require a product or service that is not listed, please contact the MBCC Order Processing Department directly, 702.332.3000. They will work with you to provide the necessary items.
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Back Shop Garage
See Market Segment Exhibits
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Badge Mailing
First badge mailing will be Tuesday, January 6, 2009, and second mailing will be Tuesday, January 13, 2009. Anyone who registers after January 7 will need to pick up their badges at the Show.
Badges will not be mailed to international addresses; International attendees will need to pick up their badges in the registration area at the Show.
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Booth Cleaning
All booth and aisle carpet is vacuumed by SIA on Monday night, January 26, in preparation for the opening of the Show on Tuesday.
Daily booth cleaning is not provided. If an Exhibitor desires cleaning services in the booth during the Show, he/she can order that service through Mandalay Bay. All cleaning services not specifically listed above, as provided by SIA, must be arranged separately at the Exhibitor's expense.
If the Exhibitor does not contract for private cleaning services, the night cleaning crew will not enter his/her booth area. They will, however, empty wastebaskets, providing that the wastebaskets are placed at the edge of the booth area where they can be reached from the aisle. Fire regulations prohibit placing wastebaskets in the aisles, so they must stay within the perimeter of the booth as close to the aisle as possible.
SIA provides daily vacuuming of the aisle carpet every night during the Show. SIA also supplies daily porter service during show days to remove loose trash in common areas.
If an Exhibitor hosts an event that creates more than a normal amount of debris, that Exhibitor will be responsible for the extra cleaning charges.
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Booth Payments
Final booth fees are due by Friday, October 31, 2008. Initial space invoicing will begin mid-September.
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Booth Set-up
Please refer to the targeted move-in information for specifics. General move-in hours are as follows:
Saturday, January 24 - 8:00A - 10:00P
Sunday, January 25 - 8:00A - 10:00P
Monday, January 26 - 8:00A - 10:00P
Any booth not occupied by 3:00P on Monday, January 26, will be presumed a no-show. If there is a display in the booth and we believe that the exhibiting company will be late in arriving, then the official decorator will set up the display (at the Exhibitor’s expense) as best it can with the information available.
If SIA does not believe that the Exhibitor will arrive or if there is no display in the booth, it will be reassigned to another company or made into a carpeted lounge. There will be NO REFUNDS to companies that do not show.
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Breakdown
Exhibitors conduct business up until the final moments of Show hours. Early dismantling of exhibits during official Show hours is disturbing and unprofessional and will not be tolerated by Show Management.
Any Exhibitor breaking down before the 3:00P closing of the Show on Friday, January 30, will be penalized with loss of exhibit space priority and a fine of $500 to $10,000.
What constitutes early breakdown?
- Removing product from display cases, fixtures or mannequins during official Show hours;
- Dismantling of booth structure, fixtures or signage during official Show hours;
- Having visible boxes, crates or rolling racks in the booth during official Show hours.
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Business Center
Mandalay Bay runs a Business Center located in the lobby outside the trade show floor. It will be open during move-in, Show dates and move-out. Hours are normally 7:00A - 6:00P but may change without notice. A coat check is also located in the Business Center. Business Center services include computer rental, small copy services, small packaging shipping and a mail box.
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