Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses that don’t prioritize customer expectations are more vulnerable.

Meet the needs of your customers today with business text messaging. Join us while we delve into the results of Podium’s 2020 State of Local Business report and provide key insights on what businesses need to do to effectively implement a text messaging strategy.

This webinar will cover:
– Business perceptions vs. consumer expectations
– Meeting the needs of consumers with business text messaging
– Tips for catering to customer expectations with text messaging

Presented by Jama Featherstone, Director of Retail Sales, Podium