What is Omnichannel? The ability for merchants to sell across multiple offline and online channels in a manner that creates a holistic brand experience for the shopper on any channel, from product discovery and purchase to post-checkout and order handling.

In this fast-paced session, Sharon Gee, GM of Omnichannel at BigCommerce, will guide us towards building the right foundation for omnichannel success with the goals of creating new customer touchpoints and revenue stream, diversifying and protecting revenue from unforeseen events (i.e. COVID), and more.

If you would like to access the slides, videos, guides, etc. ahead of time or follow along during the workshop or review everything after the event, you can create an absolutely FREE account on the Grow Big Workshop Platform using this link: https://blueprint.gettingtoglobal.org/en/client/grow-bigFind out about more workshops at www.growbig.org.You can always email questions to [email protected]

See you soon.